Privacy Policy
This Privacy Policy explains what information SMM Infinity collects, why we collect it, how long we retain it, and how information is handled when you use our website, dashboard, payment system, or SMM services.
By creating an account or using SMM Infinity, you acknowledge the data practices described in this policy.
Information We Collect
SMM Infinity may collect information that you provide directly or that is generated when you use the platform.
This can include:
Account Information
We may collect your email address and other information associated with your SMM Infinity account.
IP and Technical Information
We may collect your IP address and basic technical information connected to account access, website activity, security checks, and verification.
Payment Information
We may collect or record information related to deposits and payment verification, such as transaction references, payment method information, payment status, and other details required to confirm a transaction.
Submitted Order Links
When you place an order, we collect the profile, post, video, channel, group, track, playlist, or other target link that you submit for the selected service.
Why We Collect Information
The information collected by SMM Infinity is primarily used for verification and operation of the platform.
It may help us verify accounts, confirm payments, connect orders with the correct target, investigate order or payment issues, maintain platform security, and identify suspicious or unauthorized activity.
We collect only the information reasonably required for these purposes and the operation of the services you request.
How Submitted Links Are Used
The link you submit when placing an order may need to be sent to the relevant service provider or fulfilment system so that the requested service can be processed.
For example, if you order a service for a social media post, the target URL must be available to the system responsible for fulfilling that order.
Only information necessary for service fulfilment should be used for this purpose.
How Long We Keep Information
SMM Infinity generally retains collected information for up to 3 months for verification, operational, security, and record-checking purposes.
Information may be removed or overwritten after the applicable retention period as part of normal system management.
Where Your Data Is Stored
Information collected directly by SMM Infinity is stored on servers managed by SMM Infinity.
We use our own server infrastructure for storing and managing applicable account, order, and verification data.
Do We Sell or Share Personal Information?
SMM Infinity does not sell customer personal information or provide it to unrelated third parties for their independent marketing purposes.
However, limited information may necessarily be processed outside our direct system when required to operate a service.
For example, an order's submitted target link may be passed to the relevant service provider for fulfilment, and third-party analytics services may process technical website data as described below.
Google Analytics
SMM Infinity uses Google Analytics to understand general website usage and performance.
Google Analytics may collect technical and usage information such as device information, browser activity, page interactions, approximate location information, or similar analytics data according to Google's own systems and policies.
This information helps us understand how visitors interact with the website and identify areas that may need improvement.
Google Search Console
We also use Google Search Console to monitor how the SMM Infinity website performs in Google Search.
Search Console can provide aggregated information about search queries, impressions, clicks, indexing, and website performance.
It is primarily used for website performance and search visibility monitoring.
Payment Verification Information
Payment-related information may be used to confirm that a deposit belongs to the correct SMM Infinity account.
If an automatic payment does not update correctly, you may be asked to provide information such as a Transaction ID so the payment can be verified.
SMM Infinity does not need your banking password, mobile banking PIN, card PIN, OTP, or similar private authentication credentials for normal payment verification.
Account and Order Security
Technical information such as IP addresses may be used to help identify suspicious activity, unauthorized access, fraud, or other misuse of the platform.
Users are responsible for keeping their own account credentials secure and should not share passwords or authentication codes with other people.
Data Deletion Requests
SMM Infinity does not currently provide a user-requested personal data deletion process.
Applicable information is instead managed according to our normal 3-month retention policy and internal system procedures.
International Privacy Regulations
SMM Infinity operates from Bangladesh, and this Privacy Policy is primarily structured around our current business operations and applicable requirements.
SMM Infinity does not represent this Privacy Policy as a dedicated GDPR compliance framework.
Users accessing the platform from other jurisdictions remain subject to any mandatory privacy rights that cannot legally be excluded under applicable law.
Changes to This Privacy Policy
SMM Infinity may update this Privacy Policy when our website, services, technical systems, analytics tools, or data practices change.
The latest published version will apply to continued use of the platform.
Users should review this page periodically to remain informed about the current policy.
Contact Us About Privacy
If you have questions about this Privacy Policy or how SMM Infinity handles information, you can contact us at:
Smminfinity
Email: info@smminfinity.com
Smminfinity
Nobi Choudhury Building
Oxygen R/A, Oxygen
Baizid, Chattogram
Bangladesh
